J. C. Penney stores don’t just talk about customer satisfaction but actually focus on it. We know that due to their efforts on designing a customer satisfaction feedback survey at www.Jcpenney.com/survey $500 gift card and incentivising their customers to take it. They take the feedback very seriously and adopt the changes where feasible. Right from providing good products to friendly services, J. C. Penney makes sure to implement positive changes over time.
The jcpenny/survey that can be completed within a matter of a few minutes. It is important that the customers provide their honest feedback about the kind of experience they had, the factors worth appreciating and the ones that have some scope of improvement. Customers are entitled to get jcpenney discount codes too! It’s a win-win situation after all! It is also the company’s way of thanking their loyal customers.
Details of JCPenney Survey
Survey Name | JCPenney customer experience survey |
Survey URL | http://www.J. C. Penney.com/survey |
Entry Limit | One participant, per receipt |
Languages | English and Spanish |
Methods to Participate | Online or via Mail |
Receipt Validity Period | 7 Days |
Rewards | $500 Gift card or 10% off JCPenney coupon code |
About J. C. Penney Corporation
J.C. Penney, also known as J. C. Penney Corporation, Inc. was established by James Cash Penney and 2 of his partners in 1902. The company is a popular name when it comes to home furnishing goods, apparel, jewelry, cosmetics and even cookware. The company briefly partnered with other brands in the same industry to increase popularity and sales. Since its incorporation, the company has changed its policies and strategies to sustain in the dynamic global environment.
The company is currently headquartered in Plano, Texas. In 1913, J. C. Penney Company was incorporated and the company had established over 30 stores in the USA until then. In 1927, the company became a public corporation at the New York Stock Exchange. In 1971, the company set up its first store in Italy. The company finally filed for bankruptcy protection in 2020 amid declining sales and worsening Covid-19 situation.
JCPenney Customer Survey Prerequisites
- A smart device with an active internet connection.
- The participant should have basic knowledge of English or Spanish language.
- The purchase receipt should contain an invitation to participate in www.jcpenney.com/survey.
- The survey participant should be at least 18 years of age.
How to Take www.jcpenney.com/survey?
- Taking the online jc penneycom survey is very simple. For a step-by-step guide, please read further.
- Start by saving your receipt from your latest purchase at the J. C. Penney store.
- Go to the www.Jcpenney.com/survey website http://www.Jcpenney.com/survey Here, choose the language you want to take the survey in, on the top right corner of your screen.
- Enter the 22-digit code in the space provided on your screen. The code is mentioned on your receipt.

- Click on ‘Next’ to begin www.jcpenney.com/survey online.
- Answer all questions and make your ratings honestly.
- Information regarding the sweepstake will be provided clearly. Do read it before entering it.
- Provide your personal details as the company will need it to contact you in case you win the survey prize.
- Click on ‘Finish’ to submit the survey. At this stage, you should get a message informing and confirming your participation in the sweepstakes contest.
Criterions for JCPenney Customer Satisfaction Survey
- The survey participant should be a legal resident of the United States of America.
- There is no limitation on the number of times one may take www.jcpenney.com survey.
- For winning the sweepstake prize, the participant does not necessarily have to make a purchase at J. C. Penney.
- No participant may take JCPenney Customer Satisfaction survey more than once, per day.
- Each participant may win the prize only once.
- The company reserves the right to decide the prize and is non-negotiable.
- The prize is non-transferable.
- The winner is responsible for the taxes on the winnings, if any.
- J. C. Penney’s employees, their family and relatives are not allowed to participate in the www.jcpenney.com/survey.
- The survey is void wherever restricted or taxed by law.
- The survey is void outside of the United States of America.
JCPenney Rewards
Upon successfully completing the www jcpenney com survey $500 gift card survey, the customers get a coupon that they can use at their next visit to their nearest J. C. Penney store. The jcpenney reward code entitles the customer to get a flat 10- 15% or chance to $500 gift card. The discount is an incentive for the customers to participate in www.jcpenney.com/survey $500 gift card and become the ultimate lucky winner! You can also get jcpenney gift card discounts at company’s’ website. Also Buy JCPenney online coupons at company’s website.
JCPenney Sweepstakes
Sometimes, a participant does not want to make a purchase but wants to enter the sweepstake contest. In such a case, the company has a simplified route too. The participant simply has to send a postcard of size 3” * 5” to the company. Do not forget to put in your complete contact information such as address, name, contact details, such as phone number and email id.
Postal address: Synchrony Financial, P.O. Box 960090, Orlando, FL 32896-0090. The company gives away a variety of prizes year after year. One lucky participant is entitled to win a $500 gift card from the company that he or she may use anytime. The sweepstake reward is grand and the survey is the simple route!
Contact J.C.Penny
Contact Number | 1-800-322-1189 |
Website | https://www.jcpenney.com/ |
Headquarters Address | 6501 Legacy Drive, Plano, TX 75024, United States |
Mailing Address | support@jcp.com |
JCpenney Hours & Near Me Locator
Find the J. C. Penney store nearest you with a few simple clicks. The company has live customer service call agents 24*7 to answer all queries and help their customers round the clock. Simply enter the city, state or zip code and find the nearest store. The USA alone has almost 700 stores of J. C. Penney.
- Working Hours: 11 AM to 8 PM (Sunday to Thursday) 10 AM to 9 PM (Friday and Saturday)
- Support Hours: on call agents, round the clock
- Jcpenney Near Me Locator Link: https://www.jcpenney.com/locations/index.html
Sort of Questions you See in JCPenney/survey
After you log in to the survey website www.jcpenney.com/survey you will see some questions related to your experience at the store. The questions one should expect in the JCPenney Customer Service Feedback survey are very simple. They will be ratings or MCQs on the following concerns:
- Cleanliness and hygiene
- Staff friendliness and support
- Quality of goods and price related queries
- Personal information about the customer
- Desire to enter the sweepstake contest
- Overall satisfaction level
- Any other issues faced
Frequently Answer Questions (FAQs)
Call on 1.800. 294.8804 to check your JCPenney gift card balance and enter your code when asked
Yes, you can. At the time of billing, select JCPenney in the credit card section.
The gift card may be purchased on any of the partner sites or directly from the company’s official website
No, you cannot use the JCP Sephora gift card online.
The stores open at 11 am.
Alabama, Arizona, Idaho, Illinois, Kansas, Kentucky, Massachusetts, Michigan, Missouri, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Vermont, Virginia and Washington stores are closing.
They close at 8 pm from Sunday to Thursday and 9 pm on the rest of the days.
You can find the nearest store on this link. https://www.jcpenney.com/locations/index.html
Simon Property Group and Brookfield Asset Management jointly own the company.
J. C. Penney survey coupons: how long does it take?
The jcpenney coupons is shared with the customers within minutes and can be used soon after.
The 22-digit survey code is printed on the purchase receipt.
Please refer to the ‘rewards’ section in the article above for this.
At the time of billing, the space is provided to enter and redeem your jcpenney promo code.
Concluding Statement
The company believes in rewarding its customers for their time, loyalty and efforts in participating in the survey. They do not limit the number of times a customer can participate in the survey. All participants are equally likely to win www jcpenney com survey rewards for their honest participation in the jcpenney feedback survey. It is unlikely that you have some shopping needs for your home and JCP doesn’t have the solution for the same.