The five guys customer experience survey is an online questionnaire designed by Five Guys restaurant chain and provided at www.fiveguys.com/survey. The information gathered through Five Guys survey feedback is used by the restaurants to improve various things such as food quality, customer service etc. While participating in the survey is completely optional, it does come with its benefits.
Customer feedback is valuable to companies as it allows them to know the public pulse and opinion, and thus people contributing to the Five Guys customer feedback is a very important matter for the company. Your fortune lies here, as they select some winners from amongst the feedback and provide $50 gift cards, which means, you also stand a chance to win one! Read our detailed guide to understand the things you have to do, and increase your chances of winning!
All About Five Guys Survey
| Survey Name | Five Guys Customer Satisfaction Survey |
| Survey URL | https://www.fiveguys.com/Survey |
| Entry Limit | One per receipt |
| Languages | English, French |
| Methods to Participate | Online Survey, Offline Mail-In |
| Rewards | $50 Gift Card |
| Receipt Validity Period | 30Days |
About Five Guys Restaurant
Serving customers since 1986, Five Guys is an American restaurant chain founded by Jerry and Janie Murrell, famous for their burgers, hot dogs, and French fries. After more than 35 years, they have restaurants at over 1700 locations worldwide now. Five Guys is known for its quirks of always using no freezers but only coolers and only peanut oil to cook. The chain’s menu is mainly focused on burgers served with bacon, veggie sandwiches, hot dogs, and french fries. They are loved by the customers for their consistent cooking method, sanitary environment, high-quality ingredients, and pleasant experience, on top of many other perks they get to enjoy there.
Five Guys Customer Survey Requirements
Here are some basic requirements you should have to complete the Five Guys customer survey.
- Have a mobile phone or personal computer with an internet connection.
- Be able to read and understand English or French.
- Have a valid receipt from a Five Guys restaurant for the www.fiveguys.com/survey (There is also an offline entry method that doesn’t demand having a receipt).
How to Take Five Guys Online Survey?
- Visit the Five Guys Online survey site – https://www.fiveguys.com/Survey
- Enter the store number, date of your visit, and receipt/check number on the required fields. You can select the date from the calendar available when clicking on the respective box. When you’re ready click on ‘Start Survey”.
- A few questions about your recent visit will be asked in Five Guys Guest satisfaction survey form. These questions will be multiple choice and thus you’ll simply have to select the option that you feel is the closest to the correct answer. Sometimes a box may appear which will ask you to type out your answer. These will be sometimes optional and you can choose whether to answer it or not. While answering these questions, try to be as honest as you can, and try to answer as many questions as possible, even when not mandatory. Follow the directions correctly and finish the survey.
- Choose whether you want to enter the sweepstakes or not. If you’re entering, finish your feedback and give your contact details.
Terms for Five Guys Feedback Survey
the following are some of the rules which you should know before taking part in www.fiveguys.com/survey
- The participant must be a legal United States citizen and 18 years of age or older to take part in Five Guys feedback survey.
- The family members of Five Guys employees and associates cannot participate in the sweepstakes.
- It is imperative to enter the sweepstakes within 30 days of the receipt date.
- There are 10 winners every month, and the same person can’t receive a reward more than once in the same month.
Five Guys Rewards
We already discussed that the sweepstakes entrants stand chance to win a $50 gift card. There will be a total of 10 winners each month, and a total of $6000 as rewards across the entire sweepstakes period. While the same person can’t win more than one prize a month, it is certainly possible to do so across different months, although it does demand an equally high amount of luck! Keep in mind that these gift cards aren’t exchangeable for cash, not transferable. Also, the winners will be notified via email and asked for the reward mailing address. In case of no response within 48 hours of notification, the reward will be forfeited.
Five Guys Survey Sweepstakes Offline Entry Method
There is a separate method to enter the Five Guys survey sweepstakes without making a purchase or completing the survey. This alternate method requires the entrant to mail a postcard with their name, complete address, email address, and phone number to the address: Five Guys Customer Satisfaction Survey, Sweepstakes, PO Box 728, Social Circle, GA 30025-728. The mails are to be sent and received within the sweepstakes entry period to successfully enter the sweepstakes.
Five Guys Contact Details
| Contact Number | 866-345-4897 |
| Website | https://www.fiveguys.com |
| Headquarters Address | Five Guys Enterprises, LLC, 10718 Richmond Highway, Suite B, Lorton, VA 22279 |
| Mailing Address | Five Guys Customer Satisfaction Survey Sweepstakes, PO Box 728, Social Circle, GA 30025-728. |
Five Guys Hours & Nearest Locator
- Monday to Sunday Hours.
- Monday 11:00 AM to 10:00 PM
- Tuesday 11:00 AM to 10:00 PM
- Wednesday 11:00 AM to 10:00 PM
- Thursday 11:00 AM to 10:00 PM
- Friday 11:00 AM to 10:00 PM
- Saturday 11:00 AM to 10:00 PM
- Sunday 11:00 AM to 10:00 PM
- Other than this, the common holidays apply to their schedule. The workings times may change as per regional differences.
Support Hours: 8:00 AM to 12:00 AM
Five Guys Near Me Locator: Use the link https://restaurants.fiveguys.com/search to find out the five guys store nearest to you.
Five Guys/Survey Sample Questions
These are some of the questions which you will face while taking Five Guys/survey
- What time of day was the visit to Five Guys?
- How did you learn about Five Guys?
- Which of the following best describes you as a customer of Five Guys?
- Whether your visit was dine in or a delivery?
- How many people were in your party that visited, including yourself?
- How much was spent in total during the visit?
- Overall, how satisfied were you with the visit to Five Guys?
- Overall, how satisfied were you with the value of the food purchased?
- Overall, how satisfied were you with the menu items you purchased?
- Overall, how satisfied were you with the service during the visit?
Frequently Asked Questions (FAQs)
Five Guys stores are usually closed at 10’0 clock at the night.
Unlike most fast food chains, five guys are committed to quality more than anything and only uses fresh ingredients. This carefulness on their part does come at a price in the form of increased cost for their products.
Five guys stores are usually open from 11’O clock in the morning.
Five guys have a near me locator for people to find their nearest five guys stores. Use the link https://restaurants.fiveguys.com/search to find out the five guys store nearest to you.
Five guys restaurant chain is owned by Five Guys Holdings, Inc.
To complete the five guys survey go to the online survey website www.fiveguys.com/survey
Use the code on your coupon while checking out to claim it.
According to the five guys official site, the five guys chain is named after the five sons of the founder Jerry and Janie Murrell.
A five guys patty usually weighs 3.3 ounces. This is about the standard industry standard.
Five guys is a US franchise, but they do have a UK branch.
A new five guys franchise is supposed to require over $3,00,000 capital.
Conclusion
Five Guys fast food chain wants the customers to enjoy the best experience possible. Inviting customers to provide feedback is one of the best-proven methods to ensure they are satisfied. Five guys’ guest satisfaction survey is intended to receive valuable public opinion and improve the brand’s service following that. As appreciation towards the customers who share information that is very important to the brand’s growth, they are providing gift cards to a selected few customers. Keep the restaurant receipt from your recent visit and participate in the survey at https://www.fiveguys.com/Survey to enter the sweepstakes to win a $50 gift card!