Safeway created its customer satisfaction survey programme, www.safeway.com/survey, to improve its products and services. As a result of the feedback received in the Safeway survey, the store will be able to adjust its services. Customers can share their real experiences at the store, as well as their honest concerns and opinions, by filling out the www.safeway.com/feedback survey. Because surveys are brief, the supermarket can act more quickly on customer feedback. Because of the Safeway customer feedback survey, it may become clear that Safeway has issues they aren’t aware of, and it will assist Safeway in resolving those issues.
The survey will help regulate which features should be improved and provide product and service improvement suggestions. Businesses are responsible for determining what customers want based on customer feedback. The store uses customer satisfaction as a metric to determine whether it meets or exceeds customer expectations. However, gathering customer feedback necessitates more effort on the company’s part.
What is Safeway Customer Satisfaction Survey All About?
| Survey Name | Safeway Customer Satisfaction Survey |
| Country | U.S.A. |
| Languages | English/Spanish |
| Survey URL | www.safeway.com/feedback |
| Rewards | Safeway promo code, Safeway gift card |
| Receipt Validity Period | 7 days |
Every company wants its customers to stick with its brand. By listening to their literal and honest feedback, the Safeway feedback survey will help loyal customers remain tender-hearted. The store will try to improve its products and services to satisfy its loyal customers. When a customer has a negative experience, this survey will allow the store to learn the source of their dissatisfaction, allowing Safeway to take the necessary steps to eliminate the customer’s dissatisfaction. The safeway.com/survey will also be the best way to learn how the store can satisfy its customers. Customers dissatisfied or have a negative experience with the store’s product and service will not hesitate to share their negative experiences.
Safeway Feedback Survey Rules and Regulations
- To participate, customers must have a recent Safeway purchase receipt.
- Due to the receipt’s 7-day validity, you must submit the Safeway feedback survey within 7 days of the purchase.
- Legal residents from the United States are eligible to enter the survey.
- Participants must be 18 years or above.
- Only one person can participate in the survey per receipt.
- The survey is not open to Safeway’s employees or their families.
- Safeway coupons cannot be redeemed/transferred for cash.
What are the Necessary Requirements to Enter Safeway Sweepstakes?
- Recent purchase receipt from Safeway.
- Valid email ID.
- Valid phone number.
- Computer, laptop or mobile with internet access to participate in Safeway sweepstakes.
- Five – ten minutes of your valuable time.
- Piece of knowledge of English or Spanish language.
Safeway Survey Questions
Safeway will use a survey to assess the guest experience and customer satisfaction. Customers at Safeway were polled about their recent visit experience and asked if they would return or recommend the store to a friend or family member. It assesses clients’ satisfaction levels regarding service, food, personnel, cleanliness, and environment. The store will inquire about the customer’s satisfaction with the following aspects:
- Visit and order
- The staff’s helping nature
- Client administration
- Air and services
- Safeway delivery
- Safeway price
- Safeway locations
- Safeway hours
Customers must provide their contact information at the end of the monthly sweepstakes to be eligible to win. Responding to these survey questions will reveal any problems the store is unaware of, allowing them to be resolved.
How to Participate in the Safeway Survey Online?
- Firstly, Visit Safeway survey online official website at www.safeway.com/feedback.
- Next, the Safeway survey com page will show an image to select one language from two given languages – English and Spanish. Select one language to continue with the survey.
- Next enter the 13-digit survey code at the bottom of Safeway’s purchase receipt.
- Then click the ‘START’ button to begin the survey.
- Now a slew of questions about the most recent Safeway visit appear on the screen. Customers must also rate their level of satisfaction and experience.
- Answer all the survey questions genuinely on the scale from satisfied to dissatisfied.
- Then customers can participate in Safeway’s monthly sweepstakes by providing personal information such as their full name, phone number, email address, home address, and so on.
- After entering all the required information, lastly click the ‘SUBMIT’ button to conclude the survey.
What are the Safeway Rewards?
By completing the survey, customers can enter in to sweepstakes and can win Safeway rewards. On Safeway’s most recent receipt, customers will find the promo code. Safeway survey winners can redeem the promo code at the store with the receipt from Safeway. The Safeway survey promo code is Valid for a month or 30 days. Customers can get this deal as a free discount coupon for 30% off on any item at their nearest Safeway store. Monthly sweepstakes offer customers the opportunity to win $100 gift cards. Safeway officials will select the winner of the monthly sweepstakes, and the winners will be notified by email.
Safeway Survey Sweepstakes
Following the survey, all customers who participated were eligible to enter the monthly Safeway survey sweepstakes because they provided their contact information in the survey. The management will announce monthly sweepstakes winners on Safeway’s official website and contact them via their email addresses. Lucky winners will receive a $100 Safeway reward card valid for 30 days. Customers can also enter the monthly sweepstakes without purchase. To enter Safeway’s monthly sweepstakes, customers have to write their full name, contact number, address, email address, and date of birth on a postcard and mail it to the store’s mailing address: Safeway Inc. Headquarters 518 Stoneridge Mall Rd. Pleasanton, CA 94588.
About Safeway Supermarket
Safeway, the third-largest supermarket chain in North America, was founded in April 1915 in American Falls, Idaho, USA, by Marion Barton Skaggs. The supermarket sells groceries, food, general merchandise, bakery, delicatessen, floral, and pharmacy items, Starbucks coffee shops and gas stations. Across all product categories, Safeway offers many in-house private label brands and name brands. Safeway also follows the ‘organic’ trend by increasing the number of organic foods and vegetables in its product line. Some Safeway locations have fuel stations where customers can use a phone number or loyalty card to receive fuel savings and an ATM network. Safeway employs approximately 198,000 people worldwide. Safeway Inc. became a subsidiary of Albertsons in January 2015 after being acquired by private equity investors led by Cerberus Capital Management.
| Name | Safeway Inc. |
| Industry | Retail/Grocery |
| Type | Subsidiary |
| Founded on | April, 1915 |
| Founder | Marion Barton Skaggs |
| Number of locations | More than 900 |
| Headquarters | Pleasanton, California, U.S.A. |
| Products | groceries, food, general merchandise, bakery, delicatessen, floral, and pharmacy items, as well as Starbucks coffee shops and gas stations. |
| Website | www.safeway.com |
Safeway Customer Contact Details
- Phone Number: 1-925-467-3000 / 1-877-723-3929
- Headquarters Address: Safeway Inc. Headquarters, 5918 Stoneridge Mall Rd., Pleasanton, CA, 94588
- Mailing Address: Safeway Inc. Headquarters, 5918 Stoneridge Mall Rd., Pleasanton, CA, 94588
- Working Hours: 13 hours
- Support Hours: Monday – Sunday: 9:00 a.m. – 10:00 p.m.
Where to reach out to Safeway Online?
- Twitter: https://twitter.com/Safeway/
- Youtube: https://www.youtube.com/user/SafewayInc
- Facebook: https://www.facebook.com/Safeway
- Instagram: https://www.instagram.com/safewayjo
How to find Safeway Near Me?
To find the nearest Safeway store, customers can use the Safeway near me store locator at https://local.safeway.com/search.html. You can find the nearest store by zip code or by city.
Frequently Asked Questions
Customers can take the Safeway survey through the official survey website www.safeway.com/feedback.
Safeway became a subsidiary of Albertsons in January 2015.
Depending on each Safeway store location, the supermarket generally closes at 10 p.m.
Safeway generally opens at 9 a.m., depending on each store location.
Yes, since the Safeway survey can participate once every month, there are always winners in the survey every month.
One Safeway gas reward equals 10 cents off per gallon at Safeway gas station.
You can use gas rewards of Safeway at any of its gas station.
You can redeem gas rewards of Safeway at any Safeway gas station by showing the cashier the rewards customers have earned through their loyalty cards.
Customers can locate the nearest Safeway store through the store locator https://local.safeway.com/search.html.
Safeway sells gift cards which are available at any store location.
To win Safeway monopoly, customers can visit https://supersafeway.com/safeway-monopoly-game-2020-shop-play-win-2-5-5-5/ to get a chance t win exciting prizes.
Balance of Safeway gift cards can be checked through the official website www.safeway.com and click on the gift card button to know the balance. Also, customers can ask the cashier to check their gift card balance by providing their gift card code.
Employees and their relatives of Safeway are not eligible to participate in the Safeway survey.
The Safeway official survey site is www.safeway.com/feedback.
To participate in the survey, customers must have a recent purchase bill which contain Safeway receipt codes located at the bottom of the receipt.
Since the survey receipt is valid for only 7 days, you should take the survey within 7 days after the receipt date.
Customers can enter the Safeway survey once every month.
Safeway sweepstake period end every month after the store announces winners for the monthly sweepstakes.
Customers can win upto a $100,000 cash prize from the Safeway monopoly sweepstakes entry.
Digital coupons are associated with your Safeway Club Card and can be added to your account via the app or online. When you enter your phone number at checkout, the digital coupons are automatically deducted from your total if you have “clipped the offer” in the app or on Safeway’s website.
Conclusion
This guide contains in-depth information about the Safeway Customer Satisfaction Survey. I hope customers used the article to complete this survey and win Safeway free delivery code. If customers have questions about the survey, they can contact the store using the information provided above. I hope all of the store’s loyal customers participate in this survey to improve customer service and the supermarket’s products and services.