Firehouselistens survey image

Firehouse Subs Customer Satisfaction Survey @ Win Prize $500

Firehouse Subs has come up with, which conducts the Firehouse subs customer satisfaction survey to gather information about their services and products from their customers. You just need to spend few minutes of your valuable time and take the firehouse survey. As a result, you can tell them about your experience and satisfaction with their food items and services. As a return for this favour, you receive a chance to win a $500 prize check in their monthly sweepstakes. If you have visited Firehouse Subs recently, you might be eligible to participate in the survey. Read on to know the Firehouse sweepstakes rules and how to participate. 

All About Firehouse Listens Survey

Survey NameFirehouse Subs Guest Satisfaction Survey
CountryUSA and Canada
LanguagesEnglish and Spanish
Firehouse Listens Survey URL 
Rewards$500 prize check
Receipt Validity PeriodNo time limit

The sole purpose behind is to gather essential customer feedback for further improvement. Firehouse Subs is always curious to know how they perform in the market. Therefore, the questionnaire mainly concerns the customer’s product quality, staff quality, and service quality satisfaction as feedback. The feedback helps them improve their products and services according to customer demands. The reward system encourages customers to contribute effectively to the feedback pool. It is how they keep their services up-to-date with the trends. Want to become a part of firehouse subs feedback pool and win a prize check? Let’s get started with the Firehouselistens survey details.

Eligibility Rules for Firehouse Subs Customer Survey

Before you participate in the Firehouse subs customer survey, you would first have to become eligible for the survey. So, it would be best if you abide by the following rules:

  • Participants should be at least 16 years or above when taking the survey.
  • Only legal residents of the U.S.A. and Canada can participate in the Firehouselistens survey.
  • One receipt is usable only once per person.
  • One person can enter the sweepstakes only once through any available method.
  • Employees, staff members, associates, and immediate family members are exempted from the survey.

What do you Need for taking Firehouse Subs Feedback?

After reading the eligibility conditions, if you think that you are eligible, you would need the following basic thing to start the firehouse feedback survey:

  • A computer or a smartphone with a stable internet connection.
  • Recent purchase receipt with a valid survey code printed on it.
  • A valid email I.D. and mobile number.
  • Basic knowledge of English or Spanish to understand the questions. 

Firehouse Subs Survey Questionnaire

Before starting the Firehouse subs survey, let’s prepare a bit with the questions you would face. The following are the questions you can expect in the questionnaire:

  •  On the first page, you will get information about the sweepstake entry and a coupon code to redeem a reward. You would also be asked the type of visit you paid recently.
  • Choose the option of how you place your order.
  • Then, rate your overall satisfaction with the experience in that particular Firehouse restaurant.
  • Now, rate your satisfaction on the quality, taste, speed of service, accuracy of the order, and ease of placing the order.
  • Again, rate your satisfaction with the temperature of the food served, friendliness and hospitality of the crew, ease of reading the menu boards, portion size as per the price paid, and overall value for the price paid.
  • Answer if you experience a problem during the visit.
  • Rate the likelihood that you would choose the same Firehouse restaurant for catering services next time, and you might recommend this restaurant to your friends and family.
  • Rate how much you agree that Firehouse Subs supports local communities.
  • Indicate how familiar you are with events like Firehouse Subs Public Safety Foundation.
  • How much do you agree that Firehouse Subs has an affordable menu?
  • What was the size of the sub you ordered?
  • How did you receive your order?
  • Select the primary catering item and the additional items you ordered.
  • Did you receive the order on time?
  • Did your order include all necessary supplies, like utensils and condiments?
  • What type of event was the catering order for?
  • How many times have you ordered catering services from the same restaurant in the past 30 days?
  • Were you asked if you are a Firehouse Reward member?
  • Are you a Firehouse Reward member?
  • How many people was the catering order for?
  • Choose the primary reason behind your visit.
  • Did a crew member ask you to take the survey?
  • Have you used a third-party delivery service to order from Firehouse Subs in the past 30 days?
  • Choose a third-party company.
  • How likely would you return to this restaurant?
  • In the end, you would be asked if they can use this information to bring more customers and if you want to be entered in a sweepstake.

How to Participate in Firehouse Subs Guest Survey Online?

Now that you are all set to take the questionnaire here are the steps to participate in the survey:

  • The first step is to visit the Firehouse subs guest survey official website at 
  • Now, the page will show you the English version by default. You can change that from the option below to Española.
  • Then, you have to enter the 20-digit survey invitation code printed in the middle of the receipt and the amount billed on the receipt.
  • Click “START” to begin the Firehouselistens survey.
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  • The questionnaire will show up on the screen. Rate and answer each section as per your satisfaction level and leave valuable feedback.
  • Enter your details like your full name, age, gender, and contact details like phone number and email I.D. to enter the ongoing Firehouselistens sweepstakes.

Firehouse Rewards

When you complete a Firehouse subs listens survey questionnaire, you get one eligible entry in the ongoing monthly sweepstakes. The sweepstakes have a prize pool of $6,000, which means 12 prize checks of $500 each to win during the entire sweepstakes event. One person per household is eligible to win one prize once every month. Unfortunately, you cannot deposit the Firehouse Subs rewards cash prize the bank. However, you can purchase it in the Firehouse restaurants or their mobile app. There is no expiry date for the Firehouse rewards. One would be able to use it until the balance becomes zero. The prize cannot be transferred to another person’s account.

How To Enter Firehouse Sweepstakes Directly?

If you are not a regular customer or somehow lost the receipt of your recent visit, don’t worry. You can try entering the sweepstakes through the alternate method too. Remember, one email I.D. will lead to only one sweepstake entry per person.

The mail-in entry would require you to send a 3″ x5″ postcard on which you would handprint your full name, residential street address (no P.O. box address), contact details like email I.D. and mobile number, and your age. Then carefully put it in a standard #10 business-size envelope and mail it with proper postage to the address: Firehouse “Customer Survey” Sweepstakes PO Box 428, Macedon, NY 14502-0428.

About Firehouse Subs

Firehouse Subs is a Fire Station-themed American fast-food restaurant chain founded by firefighters. Based in Jacksonville, Florida, Firehouse Subs is a 28-year-old fast-food business that has now spread widely in 45 states of the U.S.A., Puerto Rico, and Canada. There are more than 1200 Firehouse restaurants now. They specialize in sub sandwiches, fresh veggies, meat salads, and kid meals. 

NameFirehouse Subs
IndustryFast Food Restaurants
Founded in1994
FounderRobin Sorensen and Chris Sorensen
Number of locations1200+
HeadquartersJacksonville, Florida, USA

Fresh vegetable and meat sub sandwiches, salads and kids meals

Firehouse Subs Contact Details

  • Phone Number: 1-888-289-6185
  • Headquarters Address: 12735 Gran Bay Parkway, Suite 150, Jacksonville, Florida 32258, U.S.A.
  • Mailing Address: P.O. Box 428, Macedon, NY 14502-0428, U.S.A.
  • Firehouse Subs Hours: 6:00 AM to 9:30 PM
  • Support Hours: 24 hours available
  • How to Reach FireHouse Subs Online?
    • Twitter: 
    • YouTube: 
    • Facebook: 
    • Instagram: 

How to Find Firehouse Subs Near Me?

To find a Firehouse Sub restaurant, you should visit the Firehouse subs near me locator website, Enter state, city, or zip code to get the exact location of the restaurant near you.

Frequently Asked Questions

How to use Firehouse reward?

You can use rewards of Firehouse to make restaurant purchases or online orders in their mobile app.

How long are Firehouse Subs rewards good for?

Rewards of Firehouse Subs do not come with an expiration date. Therefore, you can use it until the balance becomes zero.

How to redeem Firehouse Subs reward?

While using the mobile app, you need to tap the rewards coupon or copy-paste the code to the cart bill before checking out. Then, at the restaurant, enter your mobile number at the register to get the offer redeemed during checkout.

Do you get a free sub at Firehouse on your birthday?

If you have signed into the website of Firehouse Subs before your birthday, you will get a free medium sub of your choice on your birthday or within the next 6 days. You have to be 16 and above years of age to be eligible for this offer.

What time do Firehouse Subs close?

Firehouse Subs generally close around 9:30 PM.

What time do Firehouse Subs open?

Firehouse Subs normally open around 6 AM.

Where are the nearest Firehouse Subs?

You can find the nearest Firehouse restaurant from your house by searching it on this website 

Who owns Firehouse Subs?

Currently, Restaurants Brands International Inc. (R.B.I.) is the owner of Firehouse Subs and many other such fast-food restaurant chains throughout the U.S.A. and Canada.

How many Firehouse Subs locations are there?

According to the current statistics, there are more than 1200 Firehouse restaurants in 45 states of America, Puerto Rico, and Canada.

How do I get my Firehouse Subs referral code?

You can obtain Firehouse subs validation codes from different referral websites and programs conducted by businesses or individuals on the internet.

How to use Firehouse coupons?

If you have a Firehouse Subs coupon codes or promo code, copy it and paste it into the “add coupons” section before checking out in your mobile app.


Firehouselistens survey is a golden opportunity to get a cash prize from this restaurant chain, even if you are not a regular customer. Your valuable feedback might reflect on their services and product quality the next time you visit their restaurant again. So, grab your chance to win $500 while it lasts and contribute to the feedback pool today!

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