What is the first thing that you notice when you go to a restaurant? For many, it could be the taste of the food. While for others, it might be the ambience or how conveniently you could order. EPLfeedback considers all this and works to give their clients the best experience. El Pollo Loco is a well-established American chain of restaurants. Being in the business for so long, the company now wants to know how well the clients think they perform. Through the El Polo Loco feedback survey, the EPL family is asking their loyal clients for their honest feedback. El Pollo Loco Survey is conducted via an online questionnaire and is devised to evaluate guest satisfaction. Besides the survey is based on the products, staff, restaurants, and services offered by Elpolloloco.
Survey Details of Elpolloloco
Survey Name | El Pollo Loco Survey |
Survey URL | www.eplfeedback.com |
Entry Limit | One survey per purchase |
Languages | English, Spanish |
Methods to participate | Online Survey |
Receipt validity period | 3 days |
Rewards | El Pollo Loco Coupon |
About El Pollo Loco Restaurant
El Pollo Loco, a term for “The Crazy Chicken” is a well renowned American chain of restaurants. The restaurant chain was established by Juan Francisco Ochoa, who was also the creator of the first El Pollo Loco restaurant in Guasave, Sinaloa, Mexico in 1974. The United-based chain works exclusively in Mexican-styled grilled chicken delicacies. Moreover, the Elpolloloco restaurant facilities include take-out, and dine-in, in addition to some locations extending drive-through alternatives.
El Pollo Loco products primarily include Mexican chicken appetizers. The chicken used by the company is described as “citrus-marinated and fire-grilled.” The restaurant chain in America also offers Mexican-style food. However, Some of the widely famous Mexican-style food products are tacos, enchiladas, burritos, and quesadillas. Visit El Pollo Loco to have a look at el Polo Loco reward.
Mandatory Requirements of EPL Feedback Survey
The survey designed by eplfeedback.com is constructed in a way that the people participating in the survey are qualified to see the end of the survey. However, there are some basic requirements to take part in the EPL feedback survey:
- Fundamental understanding of Spanish or English
- A mobile device or a computer/laptop with strong internet access.
- The participants must have an El Pollo Loco survey id on receipt to take part in the survey.
Step-wise Guide for El Pollo Loco Survey
Do you find the El Pollo Loco customer survey difficult to navigate? If your answer is yes, then mentioned below is a step-by-step guide to give you a roadmap to complete the survey.
- Firstly, access the El Pollo Loco survey site www.eplfeedback.com from your choice of device (phone/laptop/computer) with an active internet connection.
- Secondly, choose the language you are comfortable in. The two language options are English and Spanish.
- Here, enter the El Pollo Loco survey code and restaurant number on dropbox.

- Furthermore, you will move to a new landing page that has the EPLfeedback survey questions. Rate your satisfaction with the options available on the screen.

- Rate your experience and level of satisfaction with food, service, staff, cleanliness, etc.
- Comment on how you would want to recommend El Pollo Loco to someone else.
- If you have any specific problems or suggestions, you can direct them to the El Pollo Loco customer survey.
- Give your honest and truthful answers to all El Pollo Loco Survey questions as best possible.
- After answering all survey questions with honesty and to the best of your knowledge, you are asked to give your contact details.
- Finally, submit the feedback for the Pollo Loco guest satisfaction survey.
Guidelines to Take El Pollo Loco Customer Survey
To be a part of the El Pollo Loco survey, you must abide by the rules and regulations:
- To take part in the survey, you must be a lawful citizen of the United States.
- If you are a participant, you must be older than 18 years of age to take part in El Pollo Loco customer survey.
- One purchase will give you one survey.
- The purchase receipt should be used within the 3 days to take part in the survey.
- To redeem El Pollo Loco rewards, make a fresh purchase.
- The receipt is required while redeeming the offer.
- The complete survey will take ten to fifteen minutes of your time.
- You cannot claim cash with the coupons.
- Use your El Pollo Loco coupon code within 30 days of taking the survey.
- The family members of the employees and the staff members/ employees are not allowed to take part in the survey.
- All state, federal, and local laws and regulations apply to the participants of the El Pollo Loco survey.
El Pollo Loco Rewards
El Pollo Loco acknowledges their loyal customers by rewarding them with some exciting rewards. When you complete the survey, you receive a validation code. By using the El Pollo Loco coupons, you can also get 1$ off on orders above a $5 purchase. The coupons can be redeemed at any participating EPL outlet.
To redeem the coupon:
- Before placing your order with the cashier, open the El Pollo Loco app.
- Firstly, Tap the redeem button and choose your Loco Reward.
- Further, Make the amount selection for the reward you would like to apply to your purchase.
- Finally, tap the redeem button. To confirm the amount, click “Yes” on the pop-up box.
How to Contact El Pollo Loco?
Contact Number | 1-714-599-5000, 877-375-4968 |
Website | https://www.elpolloloco.com/legal/ |
Headquarters Address | 3535 Harbor Blvd, Suite 100, Costa Mesa, CA 92626 |
Mailing Address | www.eplfeedback.com |
El Pollo Loco Hours & Near Me Locator
- El Pollo Loco working hours: 10 am to 10:30 pm.
- Support hours: 5 am-9 pm
- El Pollo Loco near me: https://www.elpolloloco.com/locations/
Common Questions in El Pollo Loco Feedback Survey
El Pollo Loco is a restaurant chain that caters to millions of people globally. Each customer that comes across Elpolloloco, is equally important. Besides the survey aims to give each customer a smooth and memorable experience. Mentioned below are a few El Pollo Loco feedback survey questions that are commonly asked:
- your service experience overall.
- The overall quality of the food you ordered.
- The speed to receive your order.
- The friendliness of our staff.
- The curb appeal of the outside of the restaurant.
- The value you received for your money.
- The availability of healthy food options.
- How satisfied are you with the drive-thru?
Frequently Asked Questions
Visit the link mentioned below to redeem El Pollo Loco rewards. https://elpolloloco.survey.marketforce.com/
El Pollo Loco operates between 10:am to 10:00-10:30 pm.
You get El Pollo Loco rewards for both in-restaurant purchases and online orders from the website.
Points collected under Pollo loco rewards have no cash value and are for promotional purposes.
Yes, you can use El Pollo Loco rewards with an online order.
Select the El Pollo Loco promo code at elpolloloco.com and click the button to copy the code.
El Pollo Loco opens at 10:00 am.
Follow the link mentioned below to locate the nearest El Pollo Loco near you. https://www.elpolloloco.com/locations/
El Pollo Loco was founded by Juan Francisco Ochoa and was purchased by New York-based American Securities Capital Partners.
The El Pollo Loco gift cards are multi-coloured.
The El Pollo Loco survey code is visible at the bottom of your purchase receipt.
El Pollo Loco refers to “The Crazy Chicken”. It is a chain of restaurants that concentrates on Mexican-style grilled chicken.
Check your El Pollo Loco gift card balance at https://www.elpolloloco.com/gift-cards/balance.html
Conclusion
Eplfeedback survey is hence organized to evaluate the functioning of the establishment based on the customer’s responses. Apart from catering to the needs of the customers, the survey allows the customers to present their opinions and suggestions. By participating in the survey, you also get the chance to redeem exciting www Elpolloloco com rewards and the El Pollo Loco discount.